Online Therapy Does Health Insurance Cover Therapy? By Amy Marschall, PsyD Amy Marschall, PsyD Dr. Amy Marschall is an autistic clinical psychologist with ADHD, working with children and adolescents who also identify with these neurotypes among others. She is certified in TF-CBT and telemental health. Learn about our editorial process Updated on November 21, 2023 Reviewed Verywell Mind articles are reviewed by mental health professionals. Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Content is reviewed before publication and upon substantial updates. Learn more. by David Susman, PhD Reviewed by David Susman, PhD David Susman, PhD is a licensed clinical psychologist with experience providing treatment to individuals with mental illness and substance use concerns. Learn about our Review Board Print 10'000 Hours / Getty Images Table of Contents View All Table of Contents What Kind of Insurance Plan Do You Have? What If I Can't Afford My Deductible? Does Insurance Cover Online Therapy? How Do I Find an In-Network Therapist? How Does My Therapist Bill My Health Insurance? Trending Videos Close this video player Health insurance can be confusing, and it can be difficult to know exactly what your plan covers. Even those with good insurance might be hesitant to seek health services when you are unsure what will or will not be covered. Does health insurance cover the cost of therapy? The short answer is: it depends. Most plans in the United States cover mental health similarly to how they cover other medical costs, meaning that sessions could be billed with a co-pay or go toward your deductible. So, what do you need to know about health insurance when it comes to paying for therapy? The 8 Best Online Therapy Services that Accept Insurance, Tried and Tested What Kind of Insurance Plan Do You Have? Most insurance plans either have a co-pay or deductible. A co-pay means you pay a set amount for each appointment, and your insurance covers the rest. A deductible plan means that you pay all your medical expenses up to a certain amount, at which time insurance starts covering a specific percent of your costs. If your plan has a deductible, you will want to know how much each session will cost you before your insurance coverage starts. Most therapists post information about their rates on their website, but your insurance plan might have a negotiated rate with in-network providers. This means that your rate per session is discounted. Options available to you depend on which company is your health insurer. Companies vary on what plans they offer and what services they cover. Since many people are insured through their employer, you might not get to choose which insurance company covers you and your family. Still, if you own your own business or purchase privately, you want to research your options before committing to a plan. The cost of therapy varies significantly, with many providers in the United States charging between $65 to $200 per session. The cost depends on your location, the therapist's training, and any specialized care you might need. Usually, your insurance card lists which type of plan you have, but you can get this information from their website or by calling the customer service phone number on your card. What If I Can't Afford My Deductible? Some insurance plans have very high deductibles, and paying this amount may be a challenge. Your therapist might offer affordable payment plans to allow you to pay over a longer time period. Communicate with your therapist, and ask for information about these options. Maybe you cannot afford your deductible even with a flexible payment plan. In this case, you might choose not to use your insurance and instead find a therapist who offers sliding scale fees based on your income and ability to pay. Since your therapist will not bill your insurance, these payments will not go towards your deductible for the year, but they can make therapy services more affordable. Sliding scales are also an excellent resource for individuals who do not have health insurance. Many universities will have mental health clinics staffed by graduate student therapists under the supervision of a licensed mental health professional, which also offer a sliding scale fee structure. Does Insurance Cover Online Therapy? Many people prefer online therapy (referred to as telehealth or telemental health) to traditional in-person therapy for a number of reasons, including: People save time not having to commute to and from the therapist's officeThose without vehicles or reliable vehicles do not need to find transportation for appointmentsPeople have additional privacy when seen from home due to not encountering other clients in the waiting roomThose with young children do not need to find childcare while they travel to and from their sessionPeople with mobility issues might have difficulty coming to the office in personPeople who are immunocompromised might feel safer being seen from homePeople living in rural areas might not have the ability to travel for in-person sessions Historically, insurance has not always covered telehealth services for therapy. However, since March 2020, many insurers (such as Amwell) are covering this service for in-network providers. Typically, insurance does not cover therapy costs through companies like Talk Space and Better Help. Telehealth is an excellent option for many people, but some might prefer in-person services. Although many people benefit from telehealth services, you can decide which type of service best fits your needs. How to Choose the Best Type of Therapy For You How Do I Find an In-Network Therapist? Many therapists list on their website which insurances they accept. Directory websites list providers by location and allow you to filter by your presenting concern to help you find a therapist who takes your insurance and is trained to help you with your unique challenges. You can also call your insurance company or visit the company's website and ask for the names of therapists in their network. Although the company typically will not have information on the therapist's specialization, this is a good starting point. Is the therapist that specializes in your issue out-of-network? Sometimes, insurance companies limit how many therapists they will accept on their panel at a time, and therapists who want to accept your plan are unable to. You can call the company and ask them to panel more therapists. How Does My Therapist Bill My Health Insurance? Prior to starting therapy, you can call your insurance company to ask about coverage for therapy. Since "therapy" is a broad term, it helps to ask if specific billing codes are covered. When it comes to therapy services, the most commonly used billing codes are: 90791 (Intake Interview): This is the first session, when your therapist gathers information about your history and your symptoms, and you discuss what you would like to get out of treatment. This appointment is typically one hour in length. 90837 (One hour therapy session): Hour-long therapy sessions are defined as a session lasting 53 minutes or longer. Certain treatments, such as EMDR, require longer sessions and might use this code. *Note: Some insurance plans will not cover sessions longer than 45 minutes. Ask your therapist the length of a typical session and which billing code they use. 90834 (45-minute therapy session): This is the traditional therapy "hour," and it covers sessions lasting 38 to 52 minutes. If your therapist schedules on the hour, this session time gives them a chance to make notes about your session between appointments. 90832 (30-minute therapy session): Shorter sessions, lasting 16 to 37 minutes, are billed with this code. This might be used with young children who do not have the attention span for a 45-minute appointment. Your therapist should be able to provide information on which billing codes they use in their sessions, and you can confirm with your insurance company what is covered and if there are any limits to the number of sessions allowed. Insurance coverage is confusing, so knowing what questions to ask and how to navigate the system is helpful in accessing services. Get Help Now We've tried, tested, and written unbiased reviews of the best online therapy programs including Talkspace, BetterHelp, and ReGain. Find out which option is the best for you. By Amy Marschall, PsyD Dr. Amy Marschall is an autistic clinical psychologist with ADHD, working with children and adolescents who also identify with these neurotypes among others. She is certified in TF-CBT and telemental health. See Our Editorial Process Meet Our Review Board Share Feedback Was this page helpful? Thanks for your feedback! What is your feedback? Helpful Report an Error Other Submit